Returns & Exchanges

If you are not fully satisfied with your Footpatrol purchase, you can return your items within 28 days of receipt for a full refund or exchange. Please ensure all products are in their original condition, unworn, and with all tags and packaging intact.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Choose a Return Method

Select your preferred courier service from our list of available providers and print your prepaid or standard return shipping label.

3

Package Your Items

Place your items in their original shoebox or packaging, ensuring they are securely sealed inside an outer mailing bag to prevent damage during transit.

4

Drop Off and Track

Take your parcel to the nearest drop-off point and keep your proof of postage; your refund will be processed within 10 working days of reaching our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing